You can delete your POUNDRR account and the personal data tied to it at any time. There are two ways to do it.
Your account is closed immediately and you are signed out. The associated data is then erased as described below.
If you cannot access the app, email privacy@poundrr.com from the email address on your account, with the subject line "Delete my account". We verify the request and delete your account and data on your behalf. There is no charge.
When you delete your account we erase the personal data associated with it, including:
A limited set of records is retained where the law or platform safety requires it:
Everything else (your personal data, verification media, photos, and profile content) is erased within 30 days. Some copies held in routine backups expire on the backup cycle.
You must be signed in, or able to verify the email on the account, to delete it. This protects your account from deletion by anyone else.
Privacy and data requests: privacy@poundrr.com. General help: support@poundrr.com. See also our Privacy Policy.